Accessibility statement for Contact DWP about accessibility web form
This service is part of the wider GOV.UK website. There's a separate accessibility statement for the main GOV.UK website.
This statement only applies to the Contact DWP about accessibility web form service, available at https://secure.dwp.gov.uk/contact-dwp-about-accessibility.
Using this service
This service is run by the Department for Work and Pensions (DWP) Digital Service. We want as many people as possible to be able to use this service.
For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- get from the start of the service to the end using just a keyboard
- get from the start of the service to the end using speech recognition software
- listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the text in the service as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this service is
We use the Web Content Accessibility Guidelines (WCAG) v2.1 level A and level AA to test how accessible DWP Digital webpages and websites are.
This webform was last tested week commencing 27th March 2023. We tested this webform using the following assistive technologies: JAWS (screen reader), Dragon (speech recognition) and ZoomText (screen magnifier)
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this service's accessibility
DWP is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This service is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Preparation of this accessibility statement
This statement was prepared on 8th October 2020. It was last reviewed on 12th April 2023.
This website was last tested on 27th March. The test was carried out by DWP using the following assistive technologies: JAWS (screen reader), Dragon (speech recognition) and ZoomText (screen magnifier)