The Department for Work and Pensions (DWP) Winter Fuel Payments Centre contact form puts small files (known as 'cookies') on to your computer or other devices to collect information about how you use the form.

We do not use cookies to identify you personally.

Cookies we use in the contact form

Introductory message

You may see a welcome message when you first visit the Winter Fuel Payments Centre contact form. If you select 'That's fine', we will store a cookie so that your computer or other device knows you’ve seen it and knows not to show it again.

Name Purpose Expiry
seen_cookie_message Saves a message to let us know that you’ve seen our cookie message 28 days

Helping you use the form

We set cookies to remember your progress while you’re using the contact form. These cookies do not store your personal data and are deleted once you’ve completed the transaction.

Name Purpose Expiry
myappsessionid Helps us temporarily remember your answers When you close your browser

If you do not accept our cookie policy

If you do not want to accept our cookie policy on your computer you can:

  • use an internet access device in your jobcentre on which cookies have been accepted
  • send your enquiry by post to:
    • Winter Fuel Payment Centre
    • Mail Handling Site A
    • Wolverhampton
    • WV98 1LR

Find out more about how to manage or delete cookies.

GOV.UK services

We link back to GOV.UK services, which can set additional cookies and have their own cookies policies.