Find out who to contact about money taken off your Universal Credit payment

We can deduct money from your Universal Credit payment if you have a debt. You will see this on your Universal Credit statement – sign into your online account and look in the ‘Payments’ section.

Find out who to ask about money taken off for:

  • Advances
  • Universal Credit overpayment
  • Benefit overpayment, budgeting and crisis loan repayment
  • Recoverable hardship payment
  • Third party deduction - if you owe money for things like rent, Council Tax, electricity, gas and water
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Find out about money taken off your Universal Credit payment.