Benefit overpayment, budgeting and crisis loan repayment
To find out how a benefit overpayment happened, contact the benefit paying office. For example, if it’s an overpayment of housing benefit, speak to your local council.
Talk to Debt Management about the repayment of benefit overpayment, budgeting and crisis loans.
If you want to make a payment, the quickest way to do so is by online banking. Use Debt Management’s bank account details below. You must put your National Insurance number as the payment reference.
Account name: DWP Debt Management
Sort code: 60 70 80
Account number: 10025634
If you need help, call Debt Management.
DWP Debt Management
Telephone: 0800 916 0647
Textphone: 0800 916 0651
NGT text relay – if you cannot hear or speak on the phone: 18001 then 0800 916 0647
Calling from abroad: +44 (0)161 904 1233
Monday to Friday, 8am to 7.30pm
Find out about call charges
Find out about money taken off your Universal Credit payment.